Customer Service load mitigation idea

er1c had a quick thing to say said Tue, Feb 3rd 2015 at 5:34pm ET

@Snapster, heres what you do. Make people pay a $30 fee to request support from a CS, and you only get the $30 refunded if your question is not dumb.

2 comments, 2 replies
Comment

JonT said Tue, Feb 3rd 2015 at 6:20pm ET:

We'd make millions!

3
- Reply
- Whisper
- @JonT
  
  er1c said Wed, Feb 4th 2015 at 1:27am ET
  - 2
  - Reply
  - Whisper
- @JonT Why make millions, when you could make...
  ...thousands?
  
  curtise said Thu, Feb 5th 2015 at 5:39pm ET
  - 2
  - Reply
  - Whisper
MEHcus said Thu, Feb 5th 2015 at 5:53pm ET:

We'd all be a bunch of fat cats

6
- Reply
- Whisper