@jacqueline1234 from your membership forum post, I can narrow down your purchase as being from TMZ Store or MorningSave. Go to that site and use the Help option for customer service on a purchase from there. Or use one of these links:
also - you can cancel your membership through the membership options at the top of the home page.
Clearly you are new here. If you were disappointed in the product then everything should be normal. Come back tomorrow. I’m sure there will be something better.