I ordered something from you on Nov 30th but never got an email confirmation. My bank account has been charged $20. Nothing shows up under my orders either.
@lorishad I just checked in our backend systems and I don't see any record of a purchase from you and there are no charges from us that we can see. Which website did you purchase from?
@lorishad I checked both of those emails as well and I don't see any orders on either. Go ahead and send us a message at https://checkout.org/support and we'll get it figured out.
Where is my order of three remote control helicopters that I thought would be here for Xmas. Purchased on dec 11, shipped out not till a week later, tracking said it would be delivered on dec 26 ( great) but still not here. # jovial-floral-club
@pypers2 Sorry about that, but those were shipped the next day and due to the holiday shipping schedule FedEx held them at one of their hubs for 5 days before shipping them out which caused the tracking to show them shipping out on the 17th. You can find more information about what happened here
i don’t even know what this company is or how it has my debit card information and I see a $5 deduction on my debit card transaction. I didnt receive or order anything. i need my refund !!!
Support replys they will respond in one day… that is a lie. This is fraud and I insist on a response from a real person NOT a robot.
This is about order #springy-qualified-lace, the House of Linens Harbor Island Luxury Sheet Set I bought January 30th 2017 …Delivered Feb. 7, 2017.
Since first contacting Morningsave.com support about this defective item I purchased, I have yet to be contacted back by a real person in that you state, “in one business day.” Its going on 4 days now!!
I would like a refund please. I am shocked, appalled and dismayed. There are/were tiny black BUGS on the sheets! I freaked, shoved them into plastic bag, zipped them up and was done. If that wasn’t enough… These sheets are sooo thin - practically see through, that they would surely shred while being washed. I am so disappointed. Besides not at all as described. I’m so disgusted.
I will need that RMA number immediately for the damaged, defective, &/or DOA item … SHEETS WITH BUGS so I can send them back for a refund.
I WILL GO TO SOCIAL MEDIA AND THE NETWORK NEWS STATIONS WITH THIS INFORMATION AND YOUR SO-CALLED SERVICE! THAT IS NOT A THREAT- IT IS A PROMISE!!
and they don’t leave your confirmation number they leave a name I have the name right here where is my purchase because they charge my card $40 still haven’t received my teeth whitening that’s been a over a week ago
Hi @chancemyoneanon there should be an estimated delivery date listed on the order page when you make a purchase. You can also check your orders page and you’ll find a tracking number there when your order ships, you’ll also receive the tracking number in an email.
Hi there, I can assure you we are not bogus and you will get what you ordered soon.
You can view the status of your orders at https://checkout.org/orders, I checked your tracking and it's been shipped and is on the way.
If you have any other questions please contact us at https://checkout.org/support.
Hey @crickyco - I'm another user/customer here, and they are definitely for real.
@Thumperchick sure they are, and how do we know that you're real?
@Ignorant How can we be sure that anyone is real?
@Ignorant Oh, I'm not real.
@Thumperchick @JonT
So real...
I ordered something from you on Nov 30th but never got an email confirmation. My bank account has been charged $20. Nothing shows up under my orders either.
@lorishad I just checked in our backend systems and I don't see any record of a purchase from you and there are no charges from us that we can see. Which website did you purchase from?
@JonT it was a headset. My bank account show the charge listed as checkout.com/mediocre.com. Transaction date Nov 30th.
@JonT it might be under the email address couponqueenwr@gmail.com or blue.1957@live.com
@lorishad I checked both of those emails as well and I don't see any orders on either. Go ahead and send us a message at https://checkout.org/support and we'll get it figured out.
Where is my order of three remote control helicopters that I thought would be here for Xmas. Purchased on dec 11, shipped out not till a week later, tracking said it would be delivered on dec 26 ( great) but still not here. # jovial-floral-club
@pypers2 Sorry about that, but those were shipped the next day and due to the holiday shipping schedule FedEx held them at one of their hubs for 5 days before shipping them out which caused the tracking to show them shipping out on the 17th. You can find more information about what happened here
i don’t even know what this company is or how it has my debit card information and I see a $5 deduction on my debit card transaction. I didnt receive or order anything. i need my refund !!!
Hey, @jreeves93 - try sending a message to the CS folks at mediocre.com/support so they can help you figure this out.
BIG TIME SCAMMERS!
Support replys they will respond in one day… that is a lie. This is fraud and I insist on a response from a real person NOT a robot.
This is about order #springy-qualified-lace, the House of Linens Harbor Island Luxury Sheet Set I bought January 30th 2017 …Delivered Feb. 7, 2017.
Since first contacting Morningsave.com support about this defective item I purchased, I have yet to be contacted back by a real person in that you state, “in one business day.” Its going on 4 days now!!
I would like a refund please. I am shocked, appalled and dismayed. There are/were tiny black BUGS on the sheets! I freaked, shoved them into plastic bag, zipped them up and was done. If that wasn’t enough… These sheets are sooo thin - practically see through, that they would surely shred while being washed. I am so disappointed. Besides not at all as described. I’m so disgusted.
I will need that RMA number immediately for the damaged, defective, &/or DOA item … SHEETS WITH BUGS so I can send them back for a refund.
I WILL GO TO SOCIAL MEDIA AND THE NETWORK NEWS STATIONS WITH THIS INFORMATION AND YOUR SO-CALLED SERVICE! THAT IS NOT A THREAT- IT IS A PROMISE!!
@julieb3 I answered you on your other post. Please check your spam folder and let me know if CS got back to you.
@julieb3 I think you just need to leave this same message in three more topics for it to work.
I have purchased the teeth whitening it charged my car $40 yet I have not received it where is it
Hi @chancemyoneanon -
It looks like you haven’t placed any orders under this account.
If you need further assistance, please write in to https://mediocre.com/support and our customer support team will be happy to help.
and they don’t leave your confirmation number they leave a name I have the name right here where is my purchase because they charge my card $40 still haven’t received my teeth whitening that’s been a over a week ago
Hi @chancemyoneanon there should be an estimated delivery date listed on the order page when you make a purchase. You can also check your orders page and you’ll find a tracking number there when your order ships, you’ll also receive the tracking number in an email.
Orders page depending on where you purchased:
morningsave.com/orders
sidedeal.com/orders